Luke was amazing, as well as the other staff
Me and my wife were in the market for a new VW. I contacted the dealer thru a online website. I was greeted by Robert Ketcham. Even though we did not buy a car from Rusty, he by far was the best to work with. He tried his best to work in our situation and find a car for us. I have also had cars serviced here. It is an overall nice Dealer hands down... If you are in the market talk to Robert.
I bought my car from Clay Cooley Volkswagen and usually used their service department I've had nothing but problems at Clay Cooley's service department today took my car to Rusty Wallace Volkswagen service department and my service consultant was Jose Guerrero he was amazing Rusty Wallace did an amazing job taking care of us I will never go back to Clay Cooley again I will only use Rusty Wallace
Great service department. I can't say the same about my car but they take care of me! A VWs home is in the shop.
The whole Rusty Wallis team is outstanding. Every experience I have had with the service department has been exceptional.
Everyone at this dealership is extremely helpful, from the service department to the sales side. I’d taken my Jetta to the service side twice and both times the service reps I dealt with, Cat and Rachel, were extremely helpful. Cat could of charged me a lot more money than he did for a simple fix but he was honest and only charged me for what was necessary. Similarly, Rachel consistently communicated with me and never left me in the dark while I dealt with my insurance company. After realizing that my Jetta was totaled I ventured to the sales ...
First of all, Thank God for blessing me and my family with this suv,and the opportunity to start rebuilding credit. Our sales person Stoney and the whole staff were just wonderful people and I really thank God for them in this season.. Praise God there are still good people in the world. I speak many blessings over your business and let your sales increase in Jesus name Amen.
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